Administration
Impact BMS empowers Human Resources, plan participants, and organizations by providing the assistance you need, when you need it. And, we take care of the appropriate compliance, technology, and organizational change issues that can be so time-consuming and a major drain on your internal resources.

The transition to "new HR department" is easier than you think, and the savings and efficiencies are numerous:
  • Enhanced service to HR and plan participants.
  • Fully developed Web-based technology and automated workflows with direct connections to payroll.
  • Elimination of paper transactions, data entry, and error corrections.
  • Quick policy and enrollment responses.
  • Reduction in daily phone calls and interoffice mail.
  • Compliance oversight by benefits experts.
  • Electronic data interchange protocols that comply with the new HIPAA regulations.
  • Faster eligibility communication to carriers for participant coverage
  • Integration of new participant groups and plan design changes
Impact can work with your company to outsource the entire process of Benefits Administration or focus only on specific areas where you need administrative support.
Our Benefit Administration services include:
  • Online and Telephonic Enrollment Services
  • Eligibility Management and Daily Transaction Processing
  • Premium Billing & Reconciliation
  • Vendor Management



Communication
With the rising cost of health care, effective benefit communications are more important today than ever before. However, in most cases it is difficult for small and mid-size employers to afford custom communication materials. That’s where Impact BMS can help. We provide employers and brokers with the tools you need to develop high quality communications at a low cost.

We offer two alternatives that cover the range of your communication needs:

Impact Direct – Impact Direct is an internet based self service tool that let’s you take control of your employee communication needs. Impact Direct allows you to access customizable templates designed to provide affordable high quality communications to your clients in a short time frame. You pay an annual licensing fee and have unlimited use of all templates at no additional cost. The system is connected to a commercial print and fulfillment partner who prints all templates on a digital press.

Impact By Design – our design team can help you build a complete campaign that meets your needs and captures your ideas and style. So if your project demands employee benefit communications consulting, fulfillment, collation, writing, design, printing, online applications, video production, translations, distribution and overall project management, our benefits communication team is here to help.

Enrollment
Employee Benefit enrollment is a stressful time of year for all employers. Impact can help reduce that stress by providing enrollment solutions that can be customized to meet your needs. Our enrollment services include:
  • On-line Enrollment
  • Face-to-Face Enrollment
  • Call Center Enrollment
  • Paper Enrollment (including data entry)



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